Device registration with the controller times out or the controller fails to obtain device version information.

Trouble Ticket Number

DTS2024111102375

Symptom

Device registration with the controller times out or the controller fails to obtain device version information.

Condition

A device registers with the controller.

Impact

The registration takes a long time, and the version information cannot be obtained.

Severity

Minor

Root Cause

The process of registering a device with the controller is improper.

Solution

The controller registration process has been optimized.

Solution Impact

None.

Problem Resolved in

V300R023C00SPC100, V300R023C10SPC100

Involved Models

AR600, AR6100, AR6200, AR6300, RU-5G

Precaution

If the controller has failed to obtain version information about a device, you need to register the device with the controller again to resolve the problem.